Installation of CRM system “MEGAPLAN" within the program of business processes transformation at "Oilfield steam generators plant"

CRM-system (Customer Relationship Management) – corporate information system with the purpose of organizing the complex interaction of company managers with chosen clients, that allows to increase quality and efficiency of relational customer care, close deals, control managers` work, receive necessary returns and insights instantly, automatize workflow, and therefore to increase the corporate partnership profit of the company.

Using the newest instruments of this system gives “Oilfield steam generators plant” the possibility to integrate incoming and outgoing calls to “Megaplan”. Therefore, employees of our company manage to join new techniques with new market thinking, creating maximum profitable lasting relationships with every client.